Burnside Home Boarding offers dog boarding in a loving home environment. Making our home your dogs home!

Established in late June 2024, our inspiration came from our little Jack Russell x Corgi, Penny. At 16 years old, she was sadly put to sleep in February 2024 after a very sudden decline. Penny had been my everything for those 16 years. My shadow, my companion, my heart and like many devoted dog owners, you’ll understand the deep loss that follows saying goodbye.

I knew even years before that there would never be another dog like Penny, and I had already made the decision that I wouldn’t have another of my own. But with her passing, I found myself with so much love, knowledge, and experience that I still wanted to share and home boarding, which had always been a passing idea, began to feel like a calling.

As I explored the idea further, I realised there was a real shortage of high-quality, personal home boarding options locally. I wanted to offer something different, somewhere dogs would be loved and cared for as if they were our own. Not part of a franchise, but a small, family-run service managed by myself and my ever-supportive husband.

While I had only a little business experience, I had years of hands-on experience with dogs and a deep understanding of what owners need to feel reassured. I knew the anxiety of leaving your dog in someone else’s care. I’d been there myself, and I was determined to offer a service built on trust, compassion, and high standards.

After months of preparation, creating booking forms, writing our Terms & Conditions, completing relevant training and certifications. We were officially inspected and licensed by Northumberland County Council in June 2024. We’re proud to have been awarded a 5-star licence, valid for three years.

Our licence number is NAB/299.

We are fully insured, DBS-checked, OFQUAL Level3 trained in Canine First Aid & CPR, hold both a Pet Sitting & Dog Walking Diploma and a certificate in Canine Communication.

We are a registered business with Companies House.

All documentation, licence, insurance, DBS certificate, and training credentials can be viewed during our meet and greet appointments.

Book a meet and greet so we can get to know your dog. This helps them feel comfortable in our care while you explore the facilities and ask any questions before their first stay.

A short 24-hour trial stay is required under licensing regulations for any bookings longer than 3 nights, this ensures your dog settles happily. This helps us understand their needs and routines, giving you peace of mind before a longer visit.

Once your dog feels at home, you’re ready to book their full boarding stay. Clients who have undergone a successful meet & greet along with trial stay can access our online booking here. We can’t wait to provide your dog with loving care, plenty of walks and enrichment in a safe environment.